Free practice questions · Course 2
Showing Properties Practice Questions
Best practices for property showings, feedback, and managing client expectations. Below are 5 free sample questions from our 110-question Showing Properties bank. Each comes with the correct answer and a full explanation.
Question 1 of 5
When should a salesperson recommend a buyer consult an insurance broker before completing a purchase?
- AInsurance consultation is never needed before closing — pre-purchase insurance consultation can prevent the buyer from purchasing a property they cannot insure at a reasonable cost
- BInsurance only needs to be arranged on the closing day, because discovering insurance problems on closing day can create a crisis
- CAn insurance broker should be consulted before waiving conditions when the property has characteristics that may affect insurability — such as older electrical systems, oil heating, prior claims, proximity to water, or heritage designation — to confirm coverage availability and estimated costs
- DAll properties are equally insurable and no pre-purchase consultation is needed — insurability and premiums vary significantly based on property characteristics
Why C is correct
Insurance broker consultation is a critical outside professional referral for properties with potential insurability concerns. Key triggers include: older electrical systems (knob-and-tube, aluminum wiring, Federal Pioneer panels), heating type (oil, wood stove), prior claims history, flood-prone or waterfront location, heritage designation, pool or trampoline, and distance from fire services (rural properties). The insurance broker can confirm: coverage availability, estimated premiums, required upgrades or conditions, and any exclusions.
Question 2 of 5
What is the potential consequence of a salesperson deliberately inflating a CMA value to win a listing (known as 'buying a listing')?
- ANo consequence — it is standard practice to tell sellers what they want to hear real estate
- BThe property will always sell for the inflated price
- COverpricing leads to extended time on market, eventual price reductions that often result in a lower final sale price than proper initial pricing would have achieved, seller frustration, and potential complaints about the salesperson's competence
- DBuying listings is recommended by RECO
Why C is correct
'Buying a listing' is the practice of inflating the CMA recommendation to win the listing over competitors who recommend a lower (more accurate) price. The consequences include: extended days on market, stale listing perception, sequential price reductions (which signal desperation), lower eventual sale price (studies show overpriced listings typically sell for less than properly priced ones), seller frustration and potential complaint, and reputational damage for the salesperson.
Question 3 of 5
When presenting a CMA to a seller, what is the MOST important thing the salesperson should avoid?
- APresenting too much data, noting that while data overload is undesirable, it is not the most important thing to avoid
- BPresenting a CMA that has been manipulated to justify a predetermined price rather than providing an honest evidence-based analysis — as this 'buying the listing' practice harms the seller and violates professional ethics
- CPresenting comparables from the same neighbourhood, as the applicable regulatory framework and industry practices establish the standards and procedures that govern how this type of matter is addressed in Ontario real estate
- DUsing photographs in the presentation
Why B is correct
CMA integrity is the most critical presentation element. The salesperson must resist the temptation to tell the seller what they want to hear in order to win the listing. Honest analysis, even when the numbers are disappointing to the seller, serves the seller's long-term interests better than flattering but inaccurate pricing. The professional salesperson's value is in providing truth, not comfort.
Question 4 of 5
What is the role of online valuation tools (AVMs — Automated Valuation Models) in relation to a salesperson's CMA?
- AAVMs should replace CMAs entirely because they are computer-generated — avms lack the ability to assess condition, quality, and market nuances that a professional cma captures
- BAVMs provide a useful reference point but cannot replace a salesperson's CMA because they lack the ability to assess property condition, quality of renovations, micro-location factors, and current market nuances that professional judgment captures
- CAVMs are always more accurate than CMAs — avms and cmas have different strengths
- DSalespersons should never be aware of AVM values
Why B is correct
AVM awareness is important for salespersons because sellers increasingly reference online estimates. The CMA conversation should: acknowledge the AVM value, explain its methodology and limitations, demonstrate why the CMA provides more accurate individual property assessment, and use the comparison to highlight the value of professional analysis.
Question 5 of 5
A comparable property sold with seller-paid closing costs of $10,000. How should this be handled in the CMA?
- AIgnore the concession because it is a private arrangement, noting that be accounted for
- BAdd $10,000 to the comparable's price because the seller was generous
- CAdjust the comparable's effective sale price downward by $10,000
- DThis information is never available and cannot be used in analysis
Why C is correct
Sale price adjustments for concessions ensure the CMA reflects true market value. Common concessions include: seller-paid closing costs, seller-paid buyer agent commission bonuses, included personal property (appliances, furniture), seller financing below market rates, and repair credits. Each concession inflates the recorded sale price. Adjusting for these ensures the CMA comparables reflect the property's actual market value, not the total transaction amount.
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