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Terms of Service

Effective September 28, 2026. By using ExamAce, you agree to these terms.

If your paid plan began before September 28, 2026, the changes in this version to section 5 (Subscriptions and billing, including pricing, sales tax, and renewal) and section 6 (Refunds and your statutory rights) take effect for you on October 28, 2026. Until then, the terms that applied when your plan began continue to apply to you.

1. Who we are

ExamAce (“ExamAce,” “we,” “our,” or “us”) operates the ExamAce.ca exam prep platform for Ontario real estate licensing candidates. ExamAce is an independent service and is not affiliated with, endorsed by, or connected to the Real Estate Council of Ontario (RECO), Humber College, or any other regulatory body or education provider.

2. Acceptance of these terms

By creating an account, subscribing, or otherwise using ExamAce, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the service.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract under the laws of Ontario, Canada. By using ExamAce, you represent that you meet these requirements and that the information you provide is accurate and complete.

4. Accounts

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorized access. You may not share your account, sublicense your access, or use the service on behalf of another person.

5. Subscriptions and billing

ExamAce offers a free tier (three courses) and paid subscriptions. Paid plans are billed in Canadian dollars by our payment processor, Stripe. Prices exclude sales tax: HST (or the sales tax that applies in your province) is calculated and added at checkout, and shown at checkout and in your billing history on your account page. Current prices are listed on our pricing page and are subject to change with 30 days’ notice prior to your next renewal.

  • Monthly subscription: $29.99 CAD plus HST, billed monthly in advance. Renews automatically every month until you cancel.
  • 6-Month Pass: $129 CAD plus HST, billed in advance for six months of access. It is a subscription, not a one-time purchase: it renews automatically every six months, at the then-current 6-Month Pass price, until you cancel.
  • Annual subscription (legacy): No longer offered to new subscribers. Existing annual subscriptions are billed once per year in advance and renew automatically on the anniversary date until canceled.
  • Auto-renewal: All paid plans renew automatically, and your payment method on file is charged at the start of each new billing period, until you cancel.
  • How to cancel: Cancel at any time from your account page (or email us at [email protected]). Cancellation stops future renewals and takes effect at the end of the current paid billing period. You keep access until then, and you will not be charged again. If your plan is past due (a renewal payment failed or is unpaid), cancelling ends it immediately, because there is no paid period left to run out. If your plan is paused, you keep access until the end of the period you already paid for.

6. Refunds and your statutory rights

Because ExamAce delivers digital study material immediately, subscription fees for a billing period that has already started are generally non-refundable, except where a refund is required by law. Canceling stops future renewals; it does not trigger a partial refund of the current period unless the law requires one.

Nothing in these terms limits or waives any right you have under the Ontario Consumer Protection Act, 2002 or any other consumer protection law that applies to you. If any part of these terms conflicts with those rights, those rights prevail.

If you have a billing problem or believe you were charged in error, please contact us first at [email protected] so we can look into it and resolve it quickly.

7. Acceptable use

You agree not to:

  • Copy, redistribute, resell, or republish ExamAce content (including questions, explanations, and study guides) without written permission.
  • Scrape, mirror, or systematically harvest content using automated tools.
  • Share your account credentials with anyone else.
  • Reverse engineer, decompile, or attempt to extract source code from the service.
  • Use the service to violate any applicable law, including the Trust in Real Estate Services Act, 2002 (TRESA), the Ontario Human Rights Code, or RECO regulations.
  • Submit false or misleading information, impersonate another person, or interfere with other users’ access to the service.

We may suspend or terminate accounts that violate these rules. Any refund in that case is handled in accordance with section 6 and applicable law.

8. Intellectual property

All content on ExamAce, including practice questions, explanations, study guides, course structures, branding, and software, is owned by ExamAce or its licensors and protected by Canadian and international copyright and trademark law. We grant you a limited, non-exclusive, non-transferable license to access and use the content for your personal exam preparation.

References to third-party programs (Humber College, RECO, OREA, CREA, etc.) are made for identification purposes only under nominative fair use. We do not claim affiliation, endorsement, or any rights in their trademarks.

9. AI tutor and generated content

ExamAce includes an AI tutor that generates explanations and study assistance. AI-generated responses are provided for educational purposes only and may contain errors, omissions, or outdated information. AI output is not legal, financial, regulatory, or professional advice. Always verify regulatory and statutory information against primary sources (RECO bulletins, Ontario e-Laws) and consult a licensed real estate professional, lawyer, or RECO directly for binding guidance.

10. No guarantee of exam outcomes

ExamAce is a study tool. We do not guarantee that you will pass any real estate exam, complete any program, obtain any license, or achieve any specific outcome. Exam results depend on many factors outside our control, including your study habits, prior knowledge, and the specific exam administered. Statements such as “built from the official RECO competency framework” describe our content sourcing approach, not an outcome promise.

11. Disclaimers

The service is provided “as is” and “as available” without warranty of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, secure, or free of harmful components.

12. Limitation of liability

To the maximum extent permitted by law, ExamAce, its directors, officers, employees, and contractors are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from your use of the service. Our total cumulative liability for any claim arising under these terms will not exceed the amounts you paid to us in the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so portions of this section may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless ExamAce and its representatives from any claim, demand, loss, or expense (including reasonable legal fees) arising out of your breach of these terms, your misuse of the service, or your violation of any law or third-party right.

14. Termination

You may stop using the service and cancel your subscription at any time. We may suspend or terminate your access if you breach these terms, if required by law, or if we cease offering the service. On termination, your right to use the service ends immediately. Sections that by their nature should survive (Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law) will survive.

15. Modifications to the service and terms

We may update the service and these terms from time to time. Material changes to these terms will be communicated by email or by prominent notice on the site at least 30 days before they take effect. Your continued use after the effective date constitutes acceptance of the revised terms.

16. Governing law and dispute resolution

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. The courts located in Toronto, Ontario have exclusive jurisdiction over any dispute arising out of or relating to these terms or the service, except that either party may seek injunctive relief in any court of competent jurisdiction.

17. Contact

Questions about these terms? Reach us at [email protected].

18. Special thanks

The drift-resistant exam countdown timer that powers our quiz sessions is open source under the MIT license. See github.com/x1ee7/react-drift-timer.