RECO MyWeb Portal Guide: Login, Registration, and Application

Every real estate professional in Ontario interacts with RECO through a single online portal called MyWeb. Whether you are applying for your initial salesperson registration, renewing your licence, transferring between education providers, or updating your personal information, MyWeb is where it happens.

This guide covers everything you need to know about the RECO MyWeb portal as part of the Ontario real estate licensing pathway — from creating your account for the first time to troubleshooting the most common issues students and registrants encounter.

Key Takeaways

• RECO MyWeb is the online portal at myweb.reco.on.ca used for all registration, renewal, and account management functions.
• You need a MyWeb account to apply for salesperson or broker registration after completing your pre-registration education.
• The salesperson registration application requires your education completion certificate, identification documents, a criminal background check consent, and payment of approximately $590 CAD.
• RECO typically processes new registration applications within 2 to 4 weeks.
• You can check your application status, update your brokerage, and manage continuing education requirements through MyWeb at any time.
• Common login issues are usually resolved by resetting your password or contacting RECO's support line directly.

What Is RECO MyWeb?

RECO (the Real Estate Council of Ontario) is the regulatory body that governs real estate professionals in Ontario under the Trust in Real Estate Services Act (TRESA). MyWeb is RECO's self-service online portal — the single digital interface between RECO and every registrant, applicant, and education provider in the province.

Think of MyWeb as your RECO dashboard. It is where you:

• Apply for initial registration as a salesperson or broker
• Check the status of a pending application
• Renew your registration when it comes due
• Update personal information such as your address, phone number, or email
• Transfer your brokerage affiliation when you move between brokerages
• Track continuing education requirements and completions
• Transfer between education providers if you switch from one RECO-approved school to another during your pre-registration program
• Access official correspondence from RECO, including registration certificates and renewal notices

MyWeb is not the same as your education provider's student portal. Humber, Algonquin, Fleming, and Career College Group each have their own learning management systems where you take courses and write exams. MyWeb is the RECO portal you use after your education is complete (or during, if you need to transfer providers).

Where to Access MyWeb

The RECO MyWeb portal is located at myweb.reco.on.ca. You can also reach it by visiting reco.on.ca and clicking "MyWeb Login" in the top navigation. The portal works on desktop and mobile browsers, though the desktop experience is more straightforward for completing applications.

How to Create Your RECO MyWeb Account

If you are a new applicant who has never registered with RECO before, you will need to create a MyWeb account from scratch. Here is how.

Step 1: Go to the MyWeb Registration Page

Navigate to myweb.reco.on.ca. On the login screen, look for the option to create a new account. This is typically labelled "New User" or "Create Account" below the login fields.

Step 2: Enter Your Personal Information

You will be asked to provide:

• Full legal name — This must match the name on your government-issued identification exactly. Do not use nicknames or abbreviations.
• Date of birth
• Email address — Use a personal email you check regularly. This becomes your primary contact for RECO correspondence, password resets, and registration status updates.
• Phone number
• Mailing address — Your current Ontario residential address.

Step 3: Create Your Login Credentials

You will set a username and password. RECO's password requirements typically include a minimum length, at least one uppercase letter, one number, and one special character. Write these down or save them in a password manager — you will need them every time you log in.

Step 4: Verify Your Email

RECO sends a verification email to the address you provided. Click the verification link to activate your account. If you do not see the email within a few minutes, check your spam or junk folder. Emails from RECO sometimes get filtered, especially by Gmail and Outlook.

Step 5: Complete Your Profile

Once logged in for the first time, you may be prompted to fill in additional profile details, including your educational background and whether you have ever held a real estate registration in another province or country.

Important: Your MyWeb account is separate from any account you have with your education provider (Humber, Algonquin, Fleming, or Career College Group). Creating a MyWeb account does not enrol you in any courses. It is specifically for your relationship with RECO as a regulator.

How to Apply for Salesperson Registration

After completing the pre-registration education program — all four courses, both simulations, and Course 5 — through your RECO-approved provider, you are eligible to apply for registration as a salesperson. The application is submitted entirely through MyWeb.

Before You Start the Application

Make sure you have the following ready:

• Education completion certificate — Your provider (Humber, Algonquin, Fleming, or Career College Group) sends your completion record to RECO electronically. You do not usually need to upload this yourself, but verify with your provider that it has been transmitted. If RECO does not have your education record, your application will stall.
• Government-issued photo identification — A Canadian passport, provincial driver's licence, or permanent resident card. You will need to upload a clear scan or photo.
• Secondary identification — A second piece of ID such as a birth certificate, citizenship card, or Ontario health card (the version with a photo).
• Passport-style photo — Some applicants are asked to upload a recent headshot. Check RECO's current requirements when you begin the application.
• Criminal record disclosure — You will be asked to declare whether you have any criminal convictions. RECO conducts a background check and may request additional documentation depending on your disclosure.
• Brokerage information — You must be associated with a registered Ontario brokerage to complete your registration. You need the brokerage name and the broker of record's information. If you have not yet secured a brokerage, you can start the application but cannot finalize it until you do.
• Payment method — Credit card or debit card for paying the registration fee.

The Application Process Step by Step

1. Log in to MyWeb at myweb.reco.on.ca with the account you created.

2. Select "Apply for Registration" from the dashboard menu. Choose "Salesperson" as the registration class.

3. Confirm your personal information. Review the details from your profile and correct anything that has changed since you created the account.

4. Enter your education details. The system should show your completed program automatically if your provider has transmitted the records. If it does not appear, contact your provider first to confirm they sent the data to RECO.

5. Upload identification documents. Follow the on-screen instructions for acceptable file formats and sizes. Clear, high-resolution scans produce fewer delays than blurry phone photos.

6. Complete the criminal record declaration. Answer honestly. A minor conviction from years ago does not necessarily prevent registration, but failing to disclose one that RECO discovers on its own can result in automatic refusal.

7. Enter your brokerage details. Provide the name of the brokerage you will be working with and the broker of record's name. The brokerage must be currently registered with RECO.

8. Pay the registration fee. The initial salesperson registration fee is approximately $590 CAD. This covers your registration period (typically two years). You will also need to arrange Errors and Omissions (E&O) insurance, which is billed separately and costs approximately $450 to $550 per year.

9. Submit the application. After reviewing all sections, submit. You will receive a confirmation email from RECO acknowledging receipt.

What Happens After You Submit

RECO reviews your application, verifies your education records, processes your background check, and confirms your brokerage association. If everything is in order, you will receive your registration confirmation through MyWeb and by email.

You cannot practise real estate — represent clients, show properties, or negotiate deals — until your registration is confirmed and active. Working before registration is a violation of TRESA.

How to Check Your Registration Status

Once you have submitted your application, you can check its status at any time through MyWeb.

For Applicants (Pending Registration)

1. Log in to MyWeb at myweb.reco.on.ca.
2. Navigate to your application dashboard or "My Applications" section.
3. Your application status will be displayed. Common statuses include:
4. - Submitted — RECO has received your application.
5. - Under Review — A RECO administrator is actively reviewing your documents and background check.
6. - Additional Information Required — RECO needs something from you. Check the details and respond promptly, as this pauses your processing timeline.
7. - Approved — Your registration has been granted. You will receive formal confirmation.
8. - Denied — Rare, but it happens. You will be told the reason and your options for appeal.

For Active Registrants

If you are already registered and want to verify your status (for example, to confirm you are listed as active before a transaction):

1. Log in to MyWeb.
2. Your dashboard shows your current registration class (salesperson or broker), status (active, suspended, or expired), and renewal date.
3. You can also search the public RECO registrant directory at reco.on.ca to see how your listing appears to consumers and other professionals.

Processing Times

RECO typically processes straightforward applications within 2 to 4 weeks. If your application requires additional review — for example, because of a criminal record disclosure, incomplete education records, or a problem verifying your identity — it can take 6 to 8 weeks or longer.

If your application has been under review for more than 4 weeks without a status change, contact RECO directly by phone. Their contact information is listed on the RECO website under "Contact Us."

How to Transfer Between Education Providers

Ontario's pre-registration program is offered by four RECO-approved providers: Humber Polytechnic, Algonquin College, Fleming College, and Career College Group. All four deliver the same RECO-mandated curriculum and administer the same standardized exams.

If you started your program with one provider and want to switch to another — for scheduling, location, delivery format, or personal reasons — you can do so through MyWeb.

The Transfer Process

1. Contact your current provider and inform them you want to transfer. They will process your withdrawal and send your education records (courses and exams completed) to RECO.
2. Log in to MyWeb and navigate to the education or provider transfer section.
3. Request a transfer to your new provider. You will need to select the provider you are transferring to.
4. RECO sends your records to the new provider. The courses and exams you have already passed carry over — you do not have to redo them.
5. Enrol with the new provider. Contact the new institution to complete their enrolment process and pay any applicable fees.

What Carries Over

• Passed courses and simulations are recognized by all providers. If you passed Course 1 and Course 2 at Humber, for example, you would start at Course 3 with Algonquin or Fleming.
• Failed exams also transfer. Your retake count and any waiting periods carry over to the new provider.
• REAT results are universal. You do not need to retake the REAT when switching providers.

What Does Not Carry Over

• Tuition payments. Each provider has its own fee structure. You may owe additional tuition to the new provider depending on how they price individual courses versus the full program.
• Access to course materials. Your login and materials from the previous provider are deactivated.

Things to Consider Before Transferring

Transferring mid-program can work well, but be aware of potential delays. The record transfer can take a few weeks, and you may need to wait for the next available course start date at the new provider. If you are close to finishing your program, it may be faster to stay where you are.

For a detailed comparison of the four providers, see our guide on choosing between Humber, Algonquin, and other providers.

Common MyWeb Issues and How to Fix Them

The MyWeb portal generally works as expected, but students and registrants regularly encounter a handful of common issues. Here is what to do about each.

"I Forgot My Password"

This is the most common issue by a wide margin. On the MyWeb login page, click "Forgot Password" and enter the email address associated with your account. RECO sends a password reset link. If the email does not arrive:

• Check your spam and junk folders.
• Check that you are using the same email address you registered with. If you have multiple email accounts, try each one.
• Wait at least 15 minutes before trying again. Multiple rapid reset requests can trigger a temporary lockout.
• If none of this works, contact RECO's support team directly by phone to reset your credentials.

"My Education Records Are Not Showing Up"

If you completed your courses but MyWeb does not reflect your education status:

• Contact your education provider first. Ask them to confirm they transmitted your completion records to RECO. This is the most common cause — the provider has not yet sent the data, or there was an error in transmission.
• Wait 5 to 10 business days after program completion. Record transfers are not instant, especially at the end of an academic term when providers are processing large batches.
• Check the spelling of your name. If the name in your provider's system does not match the name in your MyWeb account exactly (including middle names, hyphens, and accents), the records may not link properly.

"My Application Status Has Not Changed in Weeks"

If your application has been stuck on "Under Review" or "Submitted" for more than 4 weeks:

• Check MyWeb for any messages or alerts. RECO may have requested additional information and the notification got buried in your email spam folder.
• Call RECO directly. Their phone support is more responsive than email for application status inquiries.

"I Cannot Complete My Application Because I Do Not Have a Brokerage Yet"

This is normal. You can start the MyWeb application before you have a brokerage lined up, but you cannot submit the final version without brokerage details. RECO requires you to be affiliated with a registered brokerage as a condition of registration.

If you have not yet chosen a brokerage, use this time to interview several. Ask about commission splits, desk fees, training programs, and mentorship opportunities. Our guide on how to become a Realtor in Ontario covers what to look for in detail.

"I Am Locked Out of My Account"

Multiple failed login attempts can lock your MyWeb account temporarily. Wait 30 minutes and try again. If the lockout persists:

• Use the password reset function.
• Contact RECO support to have your account unlocked manually.

"The Portal Is Slow or Unresponsive"

MyWeb occasionally experiences heavy traffic, particularly around exam result release dates and registration renewal deadlines. Try again during off-peak hours (early morning or late evening). Clear your browser cache or try a different browser if pages are failing to load.

MyWeb for Renewal and Continuing Education

Once you are a registered salesperson or broker, MyWeb remains your ongoing hub for maintaining your registration.

Registration Renewal

RECO registrations must be renewed periodically (typically every two years). MyWeb sends renewal reminders via email as your renewal date approaches. The renewal process involves:

1. Log in to MyWeb and navigate to the renewal section.
2. Confirm your information — address, brokerage, contact details.
3. Confirm continuing education compliance — you must have completed the required continuing education courses before renewal.
4. Pay the renewal fee — the amount is comparable to the initial registration fee.
5. Submit your renewal. Processing is usually faster than an initial application since RECO already has your verified records.

If you miss your renewal deadline, your registration lapses. You cannot practise real estate while your registration is lapsed. Reinstatement after a lapse may involve additional fees, paperwork, and waiting time.

Continuing Education (CE) Tracking

RECO requires registered salespersons and brokers to complete continuing education courses during each registration cycle. These courses cover regulatory updates, ethics refreshers, and emerging industry topics.

MyWeb displays:

• Your CE requirements for the current registration period
• Courses completed and credits earned
• Courses remaining and their deadline
• Approved CE providers and course listings

Continuing education is separate from the pre-registration program. It applies only to registrants who are already licensed and practising. For more on what comes after registration, see our guide on what happens after passing the real estate exam.

Updating Your Brokerage

If you change brokerages — which many salespeople do at some point in their career — you update your affiliation through MyWeb. Both your old and new brokerages are involved in the transfer process, and RECO must approve the change before it takes effect.

Frequently Asked Questions

How long does RECO registration take?

For most applicants, registration takes 2 to 4 weeks from the date you submit a complete application. If RECO requests additional documentation or your background check takes longer than usual, expect 6 to 8 weeks. Contact RECO directly if your application has not moved in more than 4 weeks.

Can I log in to MyWeb before completing my education?

Yes. You can create a MyWeb account at any time. In fact, setting up your account early is a good idea so that you are ready to apply as soon as you complete your program. You just cannot submit a registration application until your education records are in the system.

Is MyWeb the same as my Humber (or Algonquin, Fleming, Career College Group) student portal?

No. MyWeb is RECO's regulatory portal. Your education provider has a separate student portal for courses, exams, and grades. They are entirely different systems run by different organizations.

What is the RECO registration fee?

The initial salesperson registration fee is approximately $590 CAD. This covers your registration period. In addition, you must maintain Errors and Omissions insurance, which costs approximately $450 to $550 per year.

Can I apply for registration if I completed the program with a different provider than the one I started with?

Yes. RECO tracks your education at the program level, not the provider level. If you started at Humber and transferred to Algonquin to finish, your combined education record is recognized. See the transfer section above for details.

What if I need to update my name or address after registration?

Log in to MyWeb and navigate to your profile settings. Name changes typically require supporting documentation (such as a legal name change certificate or marriage certificate). Address changes can usually be made immediately.

I am already registered in another province. Do I still need MyWeb?

Yes. If you are an out-of-province registrant seeking Ontario registration through the interprovincial challenge exam route, you still use MyWeb to apply. Your process is slightly different — see our guide on the interprovincial challenge exam for details.

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ExamAce is not affiliated with RECO, Humber Polytechnic, Algonquin College, Fleming College, or Career College Group. The information in this guide is based on publicly available RECO resources and is provided for educational purposes. Always verify current processes and fees directly with RECO at reco.on.ca.

If you are still working through the pre-registration program, ExamAce practice exams can help you pass every course exam on the first attempt — so you get to the MyWeb application step sooner. Out-of-province registrants can prep for the alternate route with the Interprovincial Challenge Exam practice bank.

Related on ExamAce

• Ontario real estate exam process and licensing pathway — full regulatory route
• What happens after passing your real estate exam — next steps following MyWeb approval
• ExamAce courses overview — practice exams to get to the application stage faster